Return & Refund Policy
We offer a hassle-free return or replacement policy for products purchased on ARA NUTS within 7 days of delivery. To initiate a return or exchange, all items must be unused and in their original condition, complete with all original tags and packaging intact. Customers are required to contact ARA NUTS to obtain a Returns Authorization Number. This number helps us track returns efficiently and ensures prompt processing of your exchange or refund request. All returned goods undergo thorough inspection before any exchange or refund is processed. In the event that a product is found to be in unsatisfactory condition, or if the packaging has been tampered with or damaged before or after accepting delivery, customers are encouraged to contact our Customer Care team at +91-7305952113 or email admin@jsediles.com, mentioning the order reference number. We strive to expedite replacement deliveries promptly upon verification.
Refunds for orders paid via bank account, credit card, or debit card are typically credited back to the respective account within 7-10 working days from the date of completion of the quality check process. For orders paid using a Gift Card, the refunded amount is credited back to the Gift Card balance within 5-10 business days after the product passes the quality inspection. Our commitment is to ensure a seamless and satisfactory experience for all our customers. If you have any queries or require assistance with returns, exchanges, or refunds, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you every step of the way to ensure your satisfaction with your ARA NUTS shopping experience.